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Trust center

Security, compliance, and reliability, in the open.

Current posture, third-party attestation status, the full control catalog, the incident log, and the documents your reviewers need. No login, no form, no sales conversation.

Content published as of 6 Aug 2026. Every claim on these pages links to the control, report, or policy behind it.

SOC 2 Type IIAudit in progressTarget 31 Mar 2027ISO/IEC 27001PlannedTarget 31 Dec 2027Published controls2718 implemented, 6 partialLast incidentNone publishedDisclosure policy publishedPenetration testCommittedFirst engagement 2026-Q4Sub-processors7 current4 optional
No third-party attestation has been issued yet.SOC 2 Type II readiness work is underway with a target of the first quarter of 2027. Until a report is issued, no page on this site will describe SynapBridge as attested or certified, and the database behind these pages will not accept those words without a linked report. What is available today is the full control catalog, the framework mappings, and a roadmap with a date on every gap.

What you can check

Security

27 controls

The control catalog, written for a reviewer rather than for a brochure, with framework references on every entry.

Compliance

7 programs

Attestation status per program, with the scope statement, the target date, and the honest status where no report exists yet.

Reliability

No incidents published

The incident log and the disclosure commitments it is measured against, published in advance rather than after the fact.

Privacy

7 sub-processors

Who processes what, where, under which transfer mechanism, with 30 days notice before a new one begins.

Transparency

10 open commitments

The published security roadmap, with a target quarter on every gap this page names.

Compliance programs

SOC 2 Type II

Security
Audit in progress

Readiness work is underway. Controls are designed and mapped, and the evidence pipeline collects them continuously. No report has been issued, so nothing on this page claims one has been.

Target31 Mar 2027

ISO/IEC 27001

Security
Planned

Declared intent with a target quarter. The information security management system draws on the same control catalog as the SOC 2 work, so most of the mapping is shared.

Target31 Dec 2027

HIPAA Security Rule

Healthcare
Architected to align

Architected to align with the HIPAA Security Rule. There is no certification body for HIPAA, so no certificate exists to show. What can be shown is the control mapping, which is published in full.

TargetNot scheduled

GDPR

Privacy
Architected to align

Architected to align with GDPR principles, with a data processing agreement offered for download and standard contractual clauses attached as annexes.

TargetNot scheduled

All 7 programs, with scope statements

Documents

Privacy Policy

What personal data is collected, the lawful basis for processing it, how long it is kept, and how to exercise data subject rights.

Version2026-07-14

Read Privacy Policy

Data Processing Agreement

Processor obligations under GDPR Article 28, with the EU standard contractual clauses and the UK addendum attached as annexes. Available to accept without a negotiation.

Version2026-07-14

Read Data Processing Agreement

Terms of Service

The agreement governing use of the platform. Enterprise customers who need a counter-signed master services agreement can request one.

Version2026-07-14

Read Terms of Service

Sub-processor Register

The current register, with processing locations, transfer mechanisms, and the 30 day change notice commitment.

Version2026-08-06

Read Sub-processor Register

Reporting a vulnerability

Send findings to security@synapbridge.com. Good faith research within the published scope will not be pursued legally, and we will say so if a third party pursues action against a researcher acting within this policy.

Acknowledgement2 business days
Triage5 business days
Critical fix target7 days
High fix target30 days
Researcher updatesEvery 14 days until closed

A paid bounty programme is a published roadmap commitment and is not running yet. Claiming a bounty that does not pay costs more with researchers than it earns.

Security contactsecurity@synapbridge.com
Privacy contactprivacy@synapbridge.com
Legal and procurementlegal@synapbridge.com